"John — Graham Goudeau from Acyclic. You talked with my team this week about the route software, and you mentioned waiting on ServiceCore support. That wait is the thing we fix — you'd get me, the founder, directly."

"I'll try you again Monday. If sooner is better: 615-939-5541. Have a good weekend."

One message only, then log it. The Monday retry goes on YOUR calendar right now.